Privacy Policy for Thav Gross, P.C.

Effective Date: 11/11/2024

At Thav Gross, P.C. (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our text messaging services, email communications, and the use of cookies on our website.

By opting in to receive text or email communications, or by using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Text Messaging Services:

When you opt-in to receive text messages from us, we may collect the following information:

  • Your Phone Number: This is necessary to send you messages.
  • Content of Your Messages: Any information you choose to share with us through text (e.g., inquiries, responses, or feedback).
  • Usage Data: Information about how you interact with our text messages, such as response rates, open rates, and other engagement metrics.

b. Email Communication Services:

When you opt-in to receive email communication from us, we may collect the following information:

  • Your Email Address: This is necessary to send you emails.
  • Content of Your Messages: Any information you choose to share with us through email (e.g., questions, concerns, or information requests).

c. Cookies and Tracking Technologies:

When you visit our website, we may collect certain information automatically through the use of cookies and other tracking technologies, including:

  • Cookies: Small text files that are stored on your device to help us recognize you when you return to our website.
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and your browser type and version.

We use cookies to improve your browsing experience and enhance the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To send you updates, special event information, important notifications, and appointment reminders.
  • Customer Support: To respond to your inquiries and provide assistance regarding our services.
  • Improvement of Services: To analyze interactions and improve the effectiveness and quality of our messaging services.
  • Website Analytics: To understand how users engage with our website, which allows us to enhance the user experience and tailor our content to your needs.

3. Sharing Your Information

We do not sell or rent your personal information, such as phone numbers collected for SMS consent, to any third parties or affiliates for any purpose.

4. Opting Out

You can opt out of receiving text messages at any time by:

  • Replying “STOP” to any of our messages. This will immediately opt you out of future text communications.
  • Contacting us directly at info@thavgross.com or calling us at 1-888-235-4357.

If you opt out, you will no longer receive text messages, but we may retain some information as required by law or for legitimate business purposes.

To stop receiving email communications, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly at info@thavgross.com.

For information on managing your cookie preferences, please refer to the section on Cookies below.

5. Cookies and How We Use Them

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your device and provide a more personalized experience when you return to our site.

a. Types of Cookies We Use:

  • Necessary Cookies: These are essential cookies that allow you to navigate our website and use its features. They are critical for the operation of our website.
  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently. These cookies help us improve the functionality of the website.
  • Functionality Cookies: These cookies allow the website to remember choices you make (e.g., language preference) to provide a more personalized experience.
  • Targeting/Advertising Cookies: These cookies are used to deliver more relevant advertisements to you and limit the number of times you see an ad.

b. Managing Cookies:

You can control the use of cookies by adjusting the settings on your web browser. Most browsers allow you to block or delete cookies; however, please note that if you disable cookies, some features of our website may not function properly.

For more information on how to manage your cookies, visit your browser’s help section or settings. You can also visit third-party websites that offer opt-out tools for targeted advertising.

6. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect your data from unauthorized access and misuse. These measures include encryption, secure communication protocols, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our text messaging and email communication practices, or our use of cookies, please contact us at:

Thav Gross, P.C.
Phone: 1-888-235-4357
Email: info@thavgross.com

Thank you for choosing Thav Gross, P.C. We appreciate your trust and are committed to protecting your privacy while providing valuable communication through our text messaging, email services, and website.